Effective Date: 8-18-2023

This Privacy Policy describes how Royal Dent Repair ("we," "our," or "us") collects, uses, shares, and protects personal information when you use our services or visit our website. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information:

• Contact Information: Name, address, phone number, and email address.
• Vehicle Information: Make, model, year, and VIN.
• Payment Information: Credit card details and billing information.
• Communication History: Records of your interactions with us, including inquiries and service requests.
• Usage Data: Information about how you use our website and services, such as IP address, browser type, device information, and pages visited.
• Photos and Videos: Images and videos of your vehicle's damage for assessment and repair purposes.

2. How We Use Your Information:

We use your personal information for the following purposes:

• Provide Services: To schedule, process, and complete dent repair services.
• Communication: To respond to inquiries, provide updates, and send service-related notifications.
• Billing and Payment: To process payments and manage billing.
• Improve Services: To analyze usage patterns, gather feedback, and enhance our offerings.
• Marketing: To send promotional materials, offers, and updates (with your consent).
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Information Sharing:

We may share your personal information with:

• Service Providers: Third-party vendors and partners who assist us in providing our services.
• Legal Authorities: When required by law or in response to a valid legal request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• Consent: With your consent, we may share your information for specific purposes.

4. Your Choices:

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Marketing Communications: Opt-out of receiving marketing communications.
• Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

5. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

9. Contact Us:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Royal Dent Repair

Address: [Address]

Phone: [Phone Number]

Email: [Email Address]

10. Governing Law:

This Privacy Policy is governed by the laws of the state of Colorado, United States.

By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.